Course Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Entry Requirements

There are no training package entry requirements associated with this qualification; however, the following local entry requirements apply.

  • Applicants must be at least age of 18
  • Applicants must have completed a minimum of Australian Year 12 satisfactorily or equivalent
  • have sound communication skills
  • provide an IELTS certificate showing a score of 5.5 or equivalent, with no individual component lower than 5.5, and
  • undertake and satisfactorily complete The One International College‚Äôs Language, Literacy and Numeracy Assessment and achieve an ACSF Level of 5
  • be able to satisfactorily participate in preenrolment interview

COURSE UNITS

Core Units

UNIT CODE

UNIT NAME

CHCCCS007

Develop and implement service programs

CHCCOM003

Develop workplace communication strategies

CHCDEV002

Analyse impacts of sociological factors on clients in community work and services

CHCDIV003

Manage and promote diversity

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS004

Manage work health and safety

Elective Units

UNIT CODE

UNIT NAME

CHCCCS004

Assess co-existing needs

CHCCSM004

Coordinate complex case requirements

CHCCSM005

Develop, facilitate and review all aspects of case management

CHCCSM006

Provide case management supervision

CHCCSM007

Undertake case management in a child protection framework

CHCADV002

Provide advocacy and representation services

CHCAGE001

Facilitate the empowerment of older people

CHCCCS019

Recognise and respond to crisis situations

CAREER
OPPORTUNITIES

Graduates may work in the following occupations:

> Child Welfare Officer
> Residential Carer
> Social Housing Coordinator

Course Duration and Delivery

The course program is scheduled to be delivered over a 104-week timeframe of full-time study consisting of 80 weeks of scheduled class time plus 24 weeks of breaks.

  • Classes are scheduled at 20 hours per week (15 hours face-to-face + 5 hours online learning).
  • The course is divided into 8 terms.
  • Holiday periods are 3 weeks in duration for every term-break throughout the year.

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