Course Overview

CRICOS Course Code: 115270M

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.

Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Entry Requirements

There are no formal entry requirements for this qualification. However, TOIC requires that the student must:

  • be at least age of 18
  • have completed a minimum of Australian Year 12 satisfactorily (HSC or equivalent)
  • make a declaration that there is no reason to their knowledge that they would not be able to obtain an Australian National Police Clearance and/or Working with Children Check without disclosure
  • have the ability to undertake a 200-hour practical placement in varied community-based health and welfare service contexts
  • have sound communication skills and
  • provide an IELTS certificate showing a score of 6.0 or higher (PTE-A = 46)
  • For packaged courses i.e. ELICOS and a Bachelor course, 10 weeks (for IELTS=5.0) and 20 weeks (for IELTS=5.5) of ELICOS is a ‘minimum’ requirement to meet the IELTS threshold
  • undertake and satisfactorily complete The One International College’s Language, Literacy and Numeracy Assessment and achieve an ACSF Level of 3. Please note that an IELTS score of 6.0 is equivalent to an ACSF exit level 3. This indicates that a person at this level should meet all the language requirements associated with level 3 ACSF and demonstrate some ability towards level 4 skills
  • be able to satisfactorily participate in preenrolment interview

COURSE UNITS

Core Units

UNIT CODE

UNIT NAME

CHCCCS004 

Assess co-existing needs

CHCCCS007

Develop and implement service programs

CHCCCS019

Recognise and respond to crisis situations

CHCCSM013

Facilitate and review case management

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCDEV005

Analyse impacts of sociological factors on people in community work and services

CHCLEG003

Manage legal and ethical compliance

CHCDIV001

Work with Diverse people

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS003 

Maintain work health and safety

CHCDFV001

Recognise and respond appropriately to domestic and family violence

Elective Units

UNIT CODE

UNIT NAME

BSBPEF401

Manage personal health and wellbeing

CHCCSM009

Facilitate goal-directed planning

CHCCSM010

Implement case management practice (10)

CHCCSM012

Coordinate complex case requirements 

CHCCSM014

Provide case management supervision

CHCCSM015

Undertake case management in a child protection framework 

CHCCSM016

Undertake advanced assessments

HLTAID011

Provide First Aid

Please note that The One International College:

  • does not guarantee an assessment outcome such as ‘100% pass rates guarantee’ or énrol and you will achieve a certificate or diploma'.
  • does not guarantee enrolment in courses that will lead to outcomes outside the RTO’s control, such as guaranteeing a job or an immigration outcome once the training is completed.

CAREER
OPPORTUNITIES

Graduates may work in the following occupations:

> Community Care Manager
> Coordinator of Volunteer Work
> Family Services Coordinator

Course Duration and Delivery

The course program is scheduled to be delivered over a 104-week timeframe of full-time study consisting of 82 weeks of scheduled class time plus 22 weeks of breaks.

  • Classes are scheduled at 20 hours per week
  • 200 hours of work placement.
  • The course is divided into 8 terms.

Fee Inquiries

Please contact the college directly or fill out the form below.

Don't wait, call us today!

1800-THE-ONE (1800-843-663)

(+61) 2 9638 7377, (+61) 404 790 883